SUPPORT & CLARITY

Frequently Asked Questions (FAQ):

  1. How does your 100-Day Money-Back Guarantee work?
    If no negative items are removed within your first 100 days of active service, you’ll receive a full refund, provided you keep IdentityIQ or Smart Credit active and no new negative items are added during the first 100 days.

  2. Can I use Credit Karma or another credit monitoring service?
    No, we only accept IdentityIQ or Smart Credit because they provide the complete credit reports required for my dispute process. I also have a direct contact person for issues.

  3. Can I cancel my credit monitoring?
    No, your IdentityIQ or SmartCredit membership must remain active so we can review your monthly progress and continue working on your file

  4. How long does the credit repair process take?
    Our program includes 3 rounds of disputes over 100 days; if additional dispute rounds are needed after your initial service, they are available for $75 per round.

  5. Do you have a referral program?
    Yes, you’ll receive either a $50 credit towards credit repair payment or a $100 credit if your purchase a Tradeline.

  6. Can you guarantee my credit score will increase?
    No, because there are factors that I cant control such as your credit utilization, having new negative accounts, having new inquiries, etc.

MARTY MALVATAAN — CREDIT CONSULTANT

© 2026 Marty Malvataan. Credit education and consulting services. Results vary by individual credit profile.